Performing a Factory Reset Using microSD Card
Performing a Factory Reset Using microSD Card

Performing a Factory Reset Using microSD Card

Perform a Factory Reset using a microSD card.
Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer.
  1. Copy the Factory Reset zip file to the root of the microSD card.
    • Copy the zip file to a microSD card using a host computer and then installing the microSD card into the device. See Getting Started for more information.
    • Connect the device with a microSD card already installed to the host computer, copy zip file to the microSD card, and then disconnect the device from the host computer.
  2. Press and hold the Reset button until the Restart option appears. Release the Reset button when the option appears.
    The device restarts if the button is held down for longer than 3 seconds.
  3. Touch
    Restart
    .
  4. Press and hold the Number 1 button.
    The System Recovery screen appears.
  5. Press the Number 2 button to navigate to
    Apply upgrade from SD card
    or
    Apply downgrade from SD card
    .
  6. Press the Number 1 button to select.
  7. Press the Number 2 button to navigate to the Factory Reset file.
  8. Press the Number 1 button.
    After the Factory Reset the device returns to the Recovery screen.
  9. Press the Number 1 button to reboot the device.