It is strongly recommended that prior to use, you must format the microSD card on the device.
Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
Copy the Enterprise Reset zip file to the root of the microSD card.
Copy the zip file to a microSD card using a host computer and then install the microSD card into the device. See Getting Started for more information.
Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
Press and hold the Reset button until the Restart option appears. Release the Reset button when the option appears.
The device restarts if the button is held down for longer than 3 seconds.
Press and hold the Number 1 button.
The System Recovery screen appears.
Press the Number 2 button to navigate to
Apply upgrade from SD card
Press the Number 1 button to select.
Press the Number 2 button to navigate to the Enterprise Reset file.
Press the Number 1 button.
The Enterprise Reset occurs and then the device returns to the Recovery screen.