Determining Software Versions
Determining Software Versions

Determining Software Versions

Before contacting Customer Support, determine the current software version on your device.
  1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
  2. Touch
    About phone
    .
  3. Scroll to view the following information:
    • Software components
    • Legal information
    • Model & hardware
    • Android version
    • Build number