Media Path Cleaning
Media Path Cleaning
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Media Path Cleaning

Use a cleaning swab and/or a lint-free cloth to remove debris, dust, or crust that has built up on the holders, guides, and media path surfaces.
Lightly moisten the swab or cloth with isopropyl alcohol (minimum 99.7% pure). For hard-to-clean areas, use extra alcohol on a cleaning swab to soak the debris to break up any adhesive that may have accumulated on surfaces in the media compartment.
Do not clean the printhead, sensors, or platen as part of this process.
  1. Wipe the inside surfaces of the roll holders and the underside of the media guides with cleaning swabs and wipes.
  2. Wipe the movable sensor slide channel (but not the sensor). Move the sensor to get to all areas.
  3. Wait one minute before closing the printer. Discard used cleaning supplies.
    Shows cleaning the lower half of the printer
    1 — Media Guides
    2 — Don’t Clean Sensor
    3 — Media Roll Holders
  4. Wipe the areas (outlined in blue) to remove adhesive and other contaminants. Do not clean the sensor array (1).
    Shows cleaning the upper half of the printer