Close the printer after accessing the label compartment to protect the printer.
If labels are loaded in the printer, verify that the labels completely cover the platen roller at the front of the printer.
If the printer is not in use, it is recommended that a label (1) be placed over the whole platen roller and closed to prevent the printhead from sticking to the platen roller. Do this for shipping and storage.
Gently lower the cover.
Push down on the front of the printer to close. Push the center or both corners of the printer firmly until both sides of the latches lock.