Cleaning the Printhead
Cleaning the Printhead

Cleaning the Printhead

Always use a new cleaning pen on the printhead (an old pen carries contaminants from its previous use that may damage the printhead).
When you load new media, you should also clean the printhead for optimal print operations.
The printhead becomes hot while printing. To protect from damaging the printhead and risking personal injury, AVOID touching the printhead. Use ONLY the cleaning pen to perform printhead maintenance.
The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead and other electronic components used in this device. You must observe static-safe procedures when working with the printhead or the electronic components under the top cover.
  1. If transfer ribbon is installed, remove it before proceeding.
  2. Rub the cleaning pen across the dark area of the printhead. Clean from the middle to the outside.
    This will move adhesive transferred from the edges of media to the outside of media path.
  3. Wait one minute before closing the printer or loading ribbon to allow all components to dry.