Recovering from a Media-Out Condition
Recovering from a Media-Out Condition
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Recovering from a Media-Out Condition

  1. Open the printer (see Opening and Closing the Printer).
    When you observe the media, it should be either either at the end or nearly at the end of the roll, with a label missing from the liner.
  2. Remove the remaining media and roll core.
  3. Insert a new roll of media. 
    If you are installing more of the same media...
    Load the new media and press
    (Advance) once to resume printing.
    If you are loading different media (different size, vendor, or batch)...
    Load the new media and calibrate the printer to the media to ensure optimal operation. (See Running a SmartCal Media Calibration.)
    If you load media of a different size (length or width), you will usually have to change the programmed media dimensions or the active label format in the printer.
Sometimes a label may be missing somewhere in the middle of your roll of labels (instead of at the end of the media roll). In addition to reaching the end of a roll, this will also cause a 'Media Out' condition. To recover from this condition:
  1. Pull the media past the missing label until the next label is over the platen roller.
  2. Close the printer.
  3. Press
    (Advance) once.
The printer will resynchronize the label position and be ready to resume printing.