Uninstalling the APKs in the Mobile Device
Uninstalling the APKs in the Mobile Device

Uninstalling the APKs in the Mobile Device

To uninstall the ZAMS APKs in the mobile device, you must remove the
AMS Device
 application.
Users can also use the
AmsDeviceRemove.xml
 file with EMM or StageNow to uninstall the APKs. The
AmsDeviceRemove.xml
 file is in the ZAMS Auto Install folder. When using this XML file, the device does not prompt the
Device admin app
 screen during the uninstallation process.
  1. Locate the
    AMS Device
     (1) application in the application menu, and then press and hold the icon.
    AMS Device application in the menu
    An
    App info
     (2) dialogue box displays.
  2. Touch
    App info
     (2).
    The
    App info
     screen displays.
  3. On the
    App info
     screen, touch
    UNINSTALL
     (1).
    AMS Device App Info
  4. On the
    Device admin app
     screen, touch
    Deactivate & uninstall
     (1).
    Device admin app screen
  5. On the uninstalling confirmation dialog box, touch
    OK
    .
    Uninstall AMS Device confirmation
The
AMS Device
 application is no longer showing in the application menu.