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Zebra Access Management System Troubleshooting Guide
Zebra Access Management System Troubleshooting Guide
About This Guide
ZAMS Overview
ZAMS Product Documentation
Notational Conventions
Icon Conventions
Service Information
Limitations and Recommendations
Bluetooth Proximity
Tools and Applications
Verification of ZAMS Operational Functions
Mobile Device
KIOSK
Portal
Common Errors
KIOSK or Wi-Fi
KIOSK Reports Message
Clear Storage
Device Reset
KIOSK Reset
Device Registration Error
Portal Unavailability
Master Unlock Code: Finding the Missing Device
Cradle Master Unlock Code
Portal and KIOSK or only KIOSK is down: Break Glass
Forgot User Password
Device State Discrepancies
Unable to Log into Zebra Support Site
Mobile Device
Mobile Device
Mobile Device
Verify the Mobile Device functions as described below.
When the device is charging, the charge screen is displayed.
After removing the device from the charger, a login screen with a countdown timer appears.
The alarm can be stopped by logging in or placing the device back in the charger.
Users can access the device by entering valid credentials. The ZAMS screen no longer appears.
Verification of ZAMS Operational Functions
