Frequently Asked Questions
Frequently Asked Questions

Frequently Asked Questions

This section provides a simple reference for the most commonly asked questions related to the ZS300 Sensor and the answers to those questions.
FAQs
Question
Answer
What is included in the box with the sensor?
The sensor ships with a Quick Start Guide and adhesive tape included in the box.
How do I find out the state of my sensor?
Press the sensor button. If the LED flashes red it's in an alarm state. If it flashes green, it is on a task with no alarm. And if it flashes yellow, it is not on a task.
What is the warranty period for the sensor?
One year from the date of shipment from Zebra.
When does the warranty period officially start?
The customer ship date will be the start of the warranty, or the customer's purchase date (with proof of purchase provided), whichever is the latest date.
How do I turn on the sensor?
Press and hold the sensor button for three seconds until the LED flashes yellow.
How do I put my sensor back to sleep?
The sensor will go back to sleep when it is no longer on a task and all data from the sensor has been uploaded to the Zebra Savanna Cloud.
How long should I expect my sensor to last?
The battery shall provide a minimum 12-month operating life depending on actual use and operating temperature.
Can my sensor be exposed to water?
Yes, the sensor has an IP67 waterproof rating.
What is the purpose of the QR code on the front of the sensor?
The sensor has a unique serial number identifier. The QR code allows the sensor to be identified using the camera on a mobile device or via a barcode scanner. This allows the user to add a sensor to an account or add it to a task. Additionally, scanning the QR Code brings the user to the ZS300 support page on zebra.com.
How do I mount my sensor?
The sensor can be mounted via an adhesive strip on the back of the sensor, or by adhering a magnet to the back of the sensor. (The magnet is an accessory and sold separately.)
How do I differentiate between the sensors?
Each sensor has a unique serial number located on the front of the sensor next to the QR code.
How do I properly dispose of the sensor?
Refer to the following link for product and battery recycling information: zebra.com/recycle
How do I know the remaining battery life of my sensor?
Refer to the application that your organization or vendor developed to communicate with the sensors.
How do I create a task?
Refer to the application that your organization or vendor developed to collect data.
How do I stop a task on a sensor?
Refer to the application that your organization or vendor developed to collect data.
How do I stop a task?
Refer to the application that your organization or vendor developed to collect data.
How do I view the data that the sensor collects?
Refer to the application that your organization or vendor developed to collect data.
How do I download a report for the entire task?
Refer to the application that your organization or vendor developed to collect data.
How do I download a report of the data the sensor collects?
Refer to the application that your organization or vendor developed to collect data.