Introduction

When you install a

Workcloud Communication

solution with AD/ADFS services, User Authentication, User Provisioning, and Attribute Transformations are possible using LDAP services. The Okta integration only supports User Authentication. User Provisioning and Attribute Transformations are supported indirectly by using the Flat File Import functionality provided by

Workcloud Communication

.

The Okta integration uses the OpenID Connect (OIDC) protocol, which requires the Authentication Connection Service (ACS). ACS enables

Workcloud Communication

to authenticate with Okta using OIDC.

This document describes the Okta and ACS configuration required to support user authentication, and how this affects the configuration of

PTT Pro for Android

and

Workcloud Communication Profile Manager

.