• AD/ADFS Integration Guide for PTT Pro and Profile Manager
ADFS Configuration
ADFS Configuration

ADFS Configuration

Workcloud Communication supports the Forms based sign-on process. Some deployments use Windows Integrated Authentication (WIA) which is not compatible.
This guide assumes the following:
  1. The customer has an existing 2016 Windows Server with ADFS installed. Additional documentation describes differences when a Windows 2019 and Windows 2022 server.
  2. Current Certificates are installed on the ADFS server.
  3. The ADFS services are installed on a server that is joined to the Active Directory Domain Controller.
  4. Administrative privileges are assigned to the user configuring the system.
If the deployment uses WIA, please review the following information: