The support of a Shared Device model is based on the configuration of a Relying Party Trust in the customer’s ADFS server. A fully integrated Workcloud Communication solution includes integrating with an Identity Provider (IdP) solution, like AD/ADFS. The functionality of an IdP connection serves three purposes:
User Authentication
Granting user access to the system by validating credentials
Providing a shared device usage model
User Provisioning
As associates join and leave the enterprise, they are added to and deleted from the IdP by the customer administrators. The connection to the IdP with Profile Manager and PTT Pro provides the ability to automatically synchronize the user databases with changes made in the IdP.
Attribute Transformations
Various elements in the IdP database can be evaluated to determine the profile configuration sent to the users.
When the Workcloud Communication solution is fully integrated with AD/ADFS, all three functions are available. Both Profile Manager and PTT Pro rely on the IdP to simplify and automate what would otherwise be a manual process.
The focus of this document is the ADFS configuration and how this determines the configuration of PTT Pro and Profile Manger.
