The CSV file specifies the users and their passwords in the Workcloud Communication IDP and the PTT Pro Server. The number of users is controlled by licensing in the PTT Pro Server. If the number of users in the CSV file exceeds the number of licenses, the PTT Pro Server limits the number of imported users.
Adding and Removing Users
Users can be added or removed by modifying the CSV file.
When a user is added to the CSV file, the user is added to the IDP and the PTT Pro Server.
When a user is removed from the CSV file, the user is removed from the IDP and the PTT Pro Server. If an error occurs for a user record, for example, the user password does not meet the password requirement policy, the user is not added to the PTT Pro Server.
The CSV file must contain the full list of users. The exception is for users using the PTT Pro PC Client. These users must be created using the PTT Pro Management Portal because the PC Client does not support OAuth.
Password Management
User authentication for PTT Pro uses OAuth. When users open PTT Pro for Android, they are prompted for their user name and password.
PTT Pro OAuth Login Screen
By default, passwords are managed through the CSV file. Any password changes made in the PTT Pro Server or through the device are overwritten during the next CSV file import. You can ask Zebra to modify how passwords are managed by changing the value of the
customerpwdforcechange
parameter.
When
customerpwdforcechange
is set to Y, the password is specified in the CSV file. When the value is N, the password specified in the CSV file is ignored.
