User Login
Enter a unique user name identifying the user in the enterprise. Each user ID in the system must be unique, even across Department domains. The name must be made up of letters, numbers, and "."s, and between 3-16 characters long. Examples are John.Smith or Bus.57
Department
Selected by default. For more information about contacts across departments see
Associations Tab .
First Name
Enter the user's first name. This must be at least one character and can contain letters or numbers.
Last Name
Enter the user's last name. This must be at least one character and can contain letters or numbers.
Phone Number
Optionally, enter a 10-digit phone number, with no punctuation. The default is None. The drop-down arrow can be used to select the country of the phone number that is entered. After selecting the country, a prompt requests the correct format of the phone number. If a country code is not selected, it will be entered automatically, after entering the complete phone number.
Email Address
Optionally, enter a valid email address. This can be used in addition to or instead of a phone number for delivery of activation information to the device.
Trusted
A device becomes Trusted when the device first registers and the Public Key is changed. For a given user, upon successful activation, the device is automatically trusted. If a breach of security is suspected (if the device has been lost or is in the wrong hands) the device can be set to untrusted, rendering the device unusable by the system (click the Trusted key Off). Then if the administrator needs to return service to the device, the device can easily be set to trusted, and service is returned (click the
Trusted
button).
Activation Code
Define an activation code in one of the following ways:
Automatic - For any client (including Smartphones and dispatch clients), the system generates a unique activation code that must be introduced by the client device to the servers for authentication and activation.
Manual - The Administrator must input the value, like an Electronic Serial number (ESN) that the device can automatically introduce to the system at activation time. Typically this is an ESN. The manual activation code puts additional effort on the administrator to configure. To activate with an electronic serial number (ESN), the user profile in the Zebra PTT Pro server will use this method. Once the entry is made, the client user can select Activate with ESN.
Receiving an activation code by text message is not supported at this time. For additional information about activation codes, see the Activation Troubleshooting section in the
Workforce Connect Zebra PTT Pro Installation Guide
.
Priority
Set the user priority to a value between 0 (lowest) and 5 (highest). Change the default value to give higher-level users the ability to interrupt Zebra PTT Pro conversations between lower-priority users. For example, set drivers for a bus company to 0 priority, dispatchers to 3, and the owner to 5.
Client Type
Select the client type from the drop-down menu. This is seen on the user details page and is configured by the system administrator. If you do not know, select Unknown. Available options are:
Unknown
Android
iOS
Dispatch PC
Radio Gateway
Client Type should be differentiated with Detected Client Type. Detected Client Type is automatically populated for the device when activated and does not need to be entered.
Maximal Contacts
If this option is selected or enabled, the specific user will show all department members (has all department members as Zebra PTT Pro contacts), and appears in all department members' contact lists. If this option is unselected or disabled, the user has no Zebra PTT Pro contacts at initialization and requires the administrator to add specific departmental contacts to that user. It may be helpful for larger departments with users having specific needs (for example, seasonal workers) to have a subset of departmental users.
