Licensing Information in the Portal

You can view used and available licenses in the Extension Manager and Provisioning Manager Portals. For details on using Extension Manager to view licenses, refer to the Workforce Connect Extension Manager Configuration Guide. For details on using Provisioning Manager to view licenses, refer to the WFC Provisioning Manager Customer Administrator Guide.

Tokens are created by the WFC Provisioning Manager. For information on how to view or modify your Extension Manager token, refer to the WFC Provisioning Manager Customer Administrator Guide.

Each WFC Voice product you purchase contains one or more licenses, which are displayed in the Extension Manager and Provisioning Manager Portals as feature licenses. For example, if you purchase WFC Voice Mitel, the Extension Manager and Provisioning Manager Portals display feature licenses for Base and for Mitel. The features displayed in the portals varies based on the exact product purchased.

The Base license is included with every WFC Voice product and is required for WFC Voice to operate.

The Standard PBX feature license allows you to enable any of the standard PBXs in the WFC Voice client. You can view the Standard PBX in the Extension Manager and Provisioning Manager Portals, but it does not appear as a PBX choice in the WFC Voice client.

The Extension Manager and Provisioning Manager Portals may display versions 9.0 and 8.2 of the Base license, however, only version 9.0 is used by the Extension Manager and Provisioning manager.

The following table illustrates the features included in each WFC Voice product.

Feature Licenses
Purchased Product	Description	Feature License
WFC Voice Client SW Standard PBX Bundle v9	Enables any standard PBX¹	Base
WFC Voice Client SW Standard PBX Bundle v9	Enables any standard PBX¹	Standard
WFC Voice Client SW Premium PBX Bundle v9	Enables any standard or premium PBX¹. Premium PBXs use one Standard PBX and one premium feature license per device.	Base
		Standard
		Premium Aura
		Premium CME
		Premium CUCM
WFC Voice Client SW Asterisk STD v9	Enables Standard Asterisk	Base
WFC Voice Client SW Asterisk STD v9	Enables Standard Asterisk	Standard Asterisk
WFC Voice Client SW Avaya Aura PREM v9	Enables Premium Aura	Base
WFC Voice Client SW Avaya Aura PREM v9	Enables Premium Aura	Standard Aura
WFC Voice Client SW Cisco CME STD v9	Enables Standard CME	Base
WFC Voice Client SW Cisco CME STD v9	Enables Standard CME	Standard CME
WFC Voice Client SW Cisco CME PREM v9	Enables Premium CME. Note that each device uses both one Standard CME and one Premium CME feature license to enable the premium PBX.	Base
		Standard CME
		Premium CME
WFC Voice Client SW Cisco CUCM STD v9	Enables Standard CUCM	Base
WFC Voice Client SW Cisco CUCM STD v9	Enables Standard CUCM	Standard CUCM
WFC Voice Client SW Cisco CUCM PREM v9	Enables Premium CUCM. Note that each device uses both one Standard CUCM and one Premium CUCM feature license to enable the premium PBX.	Base
		Standard CUCM
		Premium CUCM
WFC Voice Client SW Avaya IP Office STD v9	Enables Standard IP Office	Base
WFC Voice Client SW Avaya IP Office STD v9	Enables Standard IP Office	Standard IP Office
WFC Voice Client SW Mitel STD v9	Enables Standard Mitel	Base
WFC Voice Client SW Mitel STD v9	Enables Standard Mitel	Standard Mitel
WFC Voice Client SW Rauland STD v9	Enables Standard Rauland	Base
WFC Voice Client SW Rauland STD v9	Enables Standard Rauland	Standard Rauland
WFC Voice Client SW Alcatel STD v9	Enables Standard Alcatel	Base
WFC Voice Client SW Alcatel STD v9	Enables Standard Alcatel	Standard Alcatel
¹Standard PBXs include Alcatel, Asterisk, CME standard, CUCM standard, IP Office, Mitel, Rauland. Premium PBXs include Aura Premium, CUCM Premium, and CME Premium.