Activate WFC Voice
Activate WFC Voice
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Activate WFC Voice

When WFC Voice starts for the first time, the
App Activation
screen appears.
Before activating WFC Voice, make sure the time is set correctly on the device. Changing the time on the device after activating WFC Voice may cause licensing to fail.
A valid license is required for each PBX. The licensing method varies depending on your version of WFC Voice.
  • WFC Voice 9.0.20306 or later is activated automatically when using Extension Manager to configure the client.
  • When not using Extension Manager, WFC Voice 9.0.20306 or later is activated using a token (a string consisting of numbers and letters) provided by Zebra. You can also request a QR code containing the token by contacting Zebra Support. You must configure the desired PBX types before activation.
    For WFC Voice 9.0.20306 or later, you must configure the desired PBX types before activation. WFC Voice 9.0.212xx and later remains in a Waiting for Configuration state until the PBX types are configured.
  • Versions of WFC Voice earlier than 9.0.20306 are always activated using an activation ID.
Both activation IDs and tokens can be sent to the device manually, using a Mobile Device Manager (MDM) intent, or by uploading an XML configuration file with a USB tether.
WFC Voice uses the same Mitel license to activate both Mitel 3000 or Mitel 5000.
For versions of WFC Voice earlier than 9.0.20306, when activating a device that does not have direct access to the license source, use a proxy server. See Proxy Server Configuration.