Capturing the Logs
Capturing the Logs

Capturing the Logs

Capture the WFC Voice logs to a device.
Accurate logging is necessary for effective troubleshooting. Check that the device date and time are set correctly.
It is recommended to delete and recapture inaccurate log files.
  1. Connect the device to the host computer using a USB cable.
  2. Copy log files to the computer.
  3. Ensure log files were set up correctly and captured relevant data.
  4. Identify Log Marker events by date and time stamps.