Configuring the Change Department Button
Configuring the Change Department Button

Configuring the Change Department Button

Configure the Change Department button using the GUI or XML.
This feature requires Profile Manager.
Change Department reloads WFC Voice and then displays a list of all available extensions. Previously configured extensions are automatically selected.
  1. In
    UI Settings
    , select
    Edit Dashboard
    or
    Edit In-Call
    Add
    .
  2. Select the new button. A yellow box appears around the selected button.
  3. Touch
    Edit
    .
  4. Select the check box next to
    Confirm On Click
    to enable this (the default is Disabled).
  5. Touch
    Action
    and select
    SIGNOUT_CHANGE
    .
  6. In the
    Value
    field, enter
    1
    .
  7. In the
    Title
    field, enter
    Change Department
    .
  8. Touch the
    Back
    button to return to the WFC Voice home screen.
XML example of the Change Department button.
<Dashboard> or <CallButtons> ... <Button> <title>Change Department</title> <action>SIGNOUT_CHANGE</action> <value>1</value> <enabled>true</enabled> <confirm>false</confirm> <description></description> <icon></icon> <scale>CENTER_INSIDE</scale> </Button> ... </Dashboard> or </CallButtons>
This action can also be initiated using ADB, an MDM, or a third party app. For example, in ADB you can use the following command:
$ adb shell am broadcast -a wfc.voice.SIGN_OUT --es change 1