Multiple Lines
Multiple Lines

Multiple Lines

WFC Voice supports and displays a presence icon displayed to the left of each line.
The shape, color, and animation of the presence icon indicates its type and status. The following table lists presence icon combinations.
Presence Icon Descriptions
Icon Status
Dedicated Line
Shared Line
Idle (Solid Icon)
Active (Solid Icon)
Call on Hold (Blinking Icon)
Busy / Registering Status text appears next to the extension (Solid Icon)
Busy in a call (Blinking Icon)