Configure PTT Group and Users for Emergency Calls
Configuring PTT Group and Users for Emergency Calls

Configuring PTT Group and Users for Emergency Calls

Create a PTT group for emergency calls. Add users to the group who can initiate and receive emergency calls.
  1. Log in to the PTT Pro Management Portal.
  2. Select the
    Groups
    tab and create a group used for emergency calls.
    Personal groups created on a device cannot be used for emergency calls.
    Groups tab on the PTT Pro Management Portal
  3. Click the
    Members
    tab to select the emergency group.
  4. Click
    Add
    to choose and add contacts to the group.
    Use the PTT Pro Management Portal to add contacts to a group.
  5. Select the
    Users
    tab in the PTT Pro Management Portal.
  6. Click on a user you want to configure for emergency calls and select
    Edit Client Settings
    .
  7. Select the
    Emergency
    tab.
  8. Use the
    Emergency Group
    drop-down menu to select the emergency group.
    Emergency tab of Client Settings dialog
    The
    Emergency Group
    drop-down menu only lists groups to which the user was previously added to.
  9. Set the
    Start Hold Time
    and
    Cancel Hold Time
    to configure how long a user needs to press and hold the emergency button to initiate an emergency call or cancel an emergency call.
    The default value is 3,000 milliseconds (3 seconds).
  10. Click
    Submit
    to finish the emergency group configuration.
Each user added to the emergency group will see an EMERGENCY call soft button on their device screen.