Before you connect the printer to a computer, make sure that the printer is in proper working order.
You can do this by printing a Configuration Report using this procedure. The information on the Configuration Report's printout may be helpful with printer installation and troubleshooting the printer.
If you cannot get these reports to print, then see
Troubleshooting.
Use the Configuration Report to find your printer's model, print resolution (for example XXX dpi), programming language (typically ZPL, CPCL, and EPL), and alpha-numeric serial number at the top of the printout. They are used to set and configure the printer for various printer communication options (USB, Wi-Fi, Ethernet, and Bluetooth) and supported operating systems (Windows, Android, Apple, and more).