5-Slot Charge Only Cradle Troubleshooting

5-Slot Charge Only Cradle Troubleshooting

The following table provides troubleshooting information for the 5-Slot Charge Only cradle.
Troubleshooting the 5-Slot Charge Only Cradle
Problem
Cause
Solution
The battery is not charging.
The device was removed from the cradle too soon.
Replace the device in the cradle. The standard battery charges from fully depleted to 80% in less than 1 hour and 20 minutes. The extended battery charges from fully depleted to 80% in less than 1 hour and 50 minutes.
The battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
The device is not inserted correctly in the cradle.
Remove the device and reinsert it correctly. Verify charging is active. Open the
Battery Manager
app.
The ambient temperature of the cradle is too warm.
Move the cradle to an area where the ambient temperature is between 5°C (41°F) and 40°C (104°F).