Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Factory Reset file to a host computer.
Copy the APK file to the root of the microSD card.
Copy the APK file to a microSD card using a host computer (see Transferring Files for more information), and then install the microSD card into the device (see Replacing the microSD Card for more information).
Connect the device with a microSD card already installed to the host computer, and copy the .apk file to the microSD card. See Transferring Files for more information. Disconnect the device from the host computer.
Press and hold
Power
until the menu appears.
Touch
Restart
.
Press and hold
PTT
until the device vibrates.
The System Recovery screen appears.
Press
Volume Up
and
Volume Down
to navigate to
Apply upgrade from SD card
.
Press
Power
.
Press
Volume Up
and
Down Arrow
to navigate to the Factory Reset file.
Press
Power
.
The Factory Reset occurs, and then the device returns to the Recovery screen.
