1. Getting Started
  2. Replacing the Battery
Replacing the Battery

Replacing the Battery

User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
Do not add or remove SIM, SAM or microSD card during battery replacement.
  1. Remove any accessory attached to the device.
  2. Press the Power button until the menu appears.
  3. Touch
    Battery Swap
    .
  4. Follow the on-screen instructions.
  5. Wait for the LED to turn off.
  6. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
  7. Press the two battery latches in.
  8. Lift the battery from the device.
    Replace the battery within two minutes. After two minutes the device reboots and data may be lost.
  9. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
  10. Press the battery down until the battery release latch snaps into place.
  11. Replace the hand strap, if required.
  12. Press and hold the Power button to turn on the device.
    After replacing the battery, wait 15 minutes before using Battery Swap again.