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Retrieving the RS2100 Log File
Retrieving the RS2100 Log File

Retrieving the RS2100 Log File

Use the RS507PCTool Application to download the Log File from a paired Windows host device.
Ensure the correct port numbers display in the
RS507PCTools
 Application.
If your
RS507PCTools
 Application only displays COM1 to COM20, right-click on the port, select
Properties
Advanced
 and change the number in
COM Port Number
 to
COM29
.
  1. Pair the
    RS2100
     with a Windows host device
  2. If the
    RS2100
     is paired to a different host device, scan the unpair barcode.
  3. Enable discoverable mode by scanning SSI Bluetooth Discoverable barcode.
  4. On the Windows device, open
    Settings
    Bluetooth & other devices
    Add a Bluetooth or other device
    .
  5. Select the RS2100 from the list of available devices.
    The RS2100 is paired to the Windows device.
  6. Retrieve the Log File
  7. On the Windows device, open the
    Device Manager
    Ports (COM & LPT)
    .
  8. Note the
    Standard Serial over Bluetooth link
     COM values.
  9. Open the
    RS507PCTools
     Application.
  10. Open both ports and use the one that opens successfully.
    You will see the model #, serial number, and firmware version when the correct port opens.
  11. Select
    Get Log
    .
    The log downloads into the RS5107PCTools application folder.