Cleaning the Media Path

Cleaning the Media Path

Use a cleaning swab and or a lint-free cloth to remove debris, dust or crust that has built-up on the holders, guides, and the media path surfaces.
Lightly moisten the swab or cloth with 99% solution medical-grade alcohol. For hard to clean areas, use extra alcohol on a cleaning swab to soak the debris to break up any adhesive that may have accumulated on surfaces in the media compartment.
Do NOT clean the printhead, movable sensor, or platen as part of this process.
  1. Wipe the inside areas of the media compartment.
  2. Wipe the inside surfaces of the roll holders and the underside of the media guides with a swab.
  3. Wipe the movable sensor slide channel (but not the sensor). Move the sensor gently as needed to get to all areas.
  4. Wait one minute before closing the printer to allow time for all cleaned areas to dry thoroughly.
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    Media roll holders and guides
    Use a clean swab for each cleaning. Discard all used cleaning swabs.