Cleaning the Printhead

For optimal print operations, clean the printhead each time you load a new roll of media.

Always use a new cleaning pen on the printhead. Old, used cleaning pens carry contaminants from previous use that may damage the printhead.

The printhead becomes hot while printing. To protect from damaging the printhead and risk of personal injury, avoid touching the printhead. Only use the cleaning pen to perform printhead maintenance.

The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead and other electronic components used in this device. Observe static-safe procedures when working with the printhead or the electronic components under the top cover.

Rub the cleaning pen across the dark area of the printhead. Clean from the middle to the outside.

This will move adhesive transferred from the edges of media to the outside of media path.

Wait one minute before you close the printer to allow the wet areas to dry fully.