Determining Software Version
Determining Software Version

Determining Software Version

Before contacting Customer Support, determine the current software version on your device.
  1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
  2. Touch
    About phone
    .
  3. Scroll to view the following information:
    • Device name
    • Battery information
    • Emergency information
    • SW components
    • Legal information
    • Model & hardware
    • Android version
      • Android security patch level
      • Google Play system update
      • Kernel version
      • Build number