Operational Requirements and Best Practices
Operational Requirements and Best Practices

Operational Requirements and Best Practices

This section describes the best operational and administrative experience while using the Analyzer User Interface.
  • The Analyzer must be activated if it was not activated before, and the Android’s Wi-Fi must be enabled. See more details on Activation in respective chapter. 
  • If the specific device model is one that requires a Mobility DNA license (per the Product Support table), then the installation of that license is a pre-requisite to the activating the Analyzer step.
  • The Analyzer requires that the Android Locationing service be globally enabled in the device (default in Android). When enabled, the Analyzer is automatically permitted to use it. There is no need to manually enable permission for it.
  • When the device is a production end-user unit on which the Analyzer is used by an administrator or any facilitator, and before the unit is returned to the end-user, it is recommended to not only stop the running feature, but to also de-activate the Analyzer.
  • The Analyzer is saving features data (sessions database) in the device's local storage for feature management purposes, and for exporting actions further detailed in the document. That database file is secure and accessible by the Analyzer only in runtime, and must not be deleted.
  • Do not change the Wi-Fi settings on the device while using the Analyzer features.
  • The Analyzer cannot run multiple features in parallel, with the exception of logging. Logging is the only feature that can run either in standalone or together with each of the other features. 
  • Changing the font and display size on the device from the default settings is not recommended as it may cause the app to not display correctly.
  • Using Multi-Window mode is not recommended as it may cause the app to not display correctly. 
  • When using the app on an Android device, the primary user must be logged in as the multi-user feature is not supported by the Analyzer app.