Detecting a Media Out Condition
Detecting a Media Out Condition

Detecting a Media Out Condition

When you run out of media, the printer will report a Media Out condition with the
Status
and
Media
indicators both solid red. This is part of the normal media usage cycle.
Media Out Detected
  1. Recovering from a Media Out condition
  2. Open the printer.
  3. Observe that the media is at the end or nearly at the end of the roll with a label missing from the liner.
    Sometimes a label may be missing somewhere in the middle of your roll of labels (not at the end of media). This will also cause a Media Out condition.
    To recover, just pull the media past the missing label until the next label is over the platen roller. Close the printer. Press the
    FEED
    (Advance) button once. The printer will resynchronize the label position and will be ready to resume printing.
  4. Remove the remaining media and roll core.
  5. Insert a new roll of media.
    • If you are installing more of the same media, just load the new media and press the
      FEED
      (Advance) button once to resume printing.
    • If you are loading different media (size, vendor, or even batch is different), then reloading media followed by a SmartCal is needed to ensure optimal operation.
Changing media size (length or width) usually requires you to change the programmed media dimensions or the active label format in the printer.