Introduction
Introduction

Introduction

This White Paper discusses the Wireless Analyzer Application as a tool to address obstacles encountered when using mobile devices in a Wi-Fi environment. Built into the Zebra device, this application identifies problems, determines root causes, drives actions, and provides a detailed and accurate data analysis and mitigation.
The Wireless Analyzer addresses Wi-Fi networking issues that occur in various customer deployment conditions, such as:
  • Pre-deployment pilot testing and analysis
  • Go-live verifications
  • Performance monitoring in end-user operations
  • W-Fi networking challenges
  • Customer application challenges
Issues faced by network, wireless, and device administrators are:
  • Poor Wi-Fi coverage due to high ceiling/roof AP deployment
  • High channel load conditions due to dense AP deployment or device concentration
  • Roaming challenges due to a high mobility environment
  • Legacy-to-latest infrastructures causing interoperability issues between devices and Wi-Fi networks of different generations
  • Interoperability across multiple WLAN AP/infrastructure vendors
  • High performance expectations requiring superior quality of user experience (QoE)
  • Poor Wi-Fi coverage due to high ceiling/roof AP deployment
To address these challenges, traditional Wi-Fi troubleshooting practices require multiple expensive tools and expertise to collect and analyze Wi-Fi data from the device, application, AP infrastructure, and RF network to determine the root cause of the issue and provide a comprehensive assessment of Wi-Fi performance and voice KPIs. This is particularly challenging in a live environment (for example, healthcare) or when attempting to replicate the issue in a lab.
The Wireless Analyzer addresses these challenges in a single tool, saving time and expense, as illustrated in the following examples of enterprise use cases.