Workcloud Communication Voice Client 9.x

Configuring the Change Department Button

Configure the Change Department button using the GUI or XML.

This feature requires Profile Manager.

Change Department reloads Zebra Voice and then displays a list of all available extensions. Previously configured extensions are automatically selected.

In

UI Settings

, select

Edit Dashboard

or

Edit In-Call

Add

.

Select the new button. A yellow box appears around the selected button.

Touch

Edit

.

Select the check box next to

Confirm On Click

to enable this (the default is Disabled).

Touch

Action

and select

SIGNOUT_CHANGE

.

In the

Value

field, enter

1

.

In the

Title

field, enter

Change Department

.

Touch the

Back

button to return to the Zebra Voice home screen.

XML example of the Change Department button.

<Dashboard> or <CallButtons>
...
   <Button>
      <title>Change Department</title>
      <action>SIGNOUT_CHANGE</action>
      <value>1</value>
      <enabled>true</enabled>
      <confirm>false</confirm>
      <description></description>
      <icon></icon>
      <scale>CENTER_INSIDE</scale>
   </Button>
...
</Dashboard> or </CallButtons>

This action can also be initiated using ADB, an MDM, or a third-party app. For example, in ADB, you can use the following command:

$ adb shell am broadcast -a wfc.voice.SIGN_OUT --es change 1