Call Override
Call Override

Call Override

Workcloud Communication PTT Pro
supports the Call Override feature on 1:1, Ad hoc, and Group PTT calls.
Call Override allows users to be removed from a lower-priority ongoing call and placed into a higher-priority call. Each user and group has an assigned priority between 1 and 5, which determines the behavior of Call Override.
Call Override is not related to Talker Override and Preemption. Talker Override relates to interactions during a call, while Call Override relates to interactions between calls.

Call Override on 1:1 and Ad hoc PTT Calls

A user or group with a higher priority than other members of a 1:1 or ad hoc PTT call can override that call.

Call Override on Group Calls

A caller with a priority higher than other group call members in an ongoing group call can remove members from the group call and place them into a new 1:1 or ad hoc PTT call. The group call continues with the remaining members.

Call Override on Group Calls (by Calling Group)

A group with a priority higher than other group call members in an ongoing group call can remove members from the group call and place them into a new group call. The original group call continues with the remaining members.