If the Roles or Role Levels do not exist, an error is generated for each user. Open the
Dispatcher History
to view the error.
Click the
icon to reveal the log information.
{,
"samaccountname": "User-009",
"lastname": "LN.User-009",
"password": null,
"clientSettingsTemplate": "CS.Templ.1",
"userroles": "role1,role2",
"authenticationMethod": "OAUTH2",
"phone": null,
"organization": "zebra",
"pbxextension": null,
"department": "156-BigW",
"email": "john.doe@ontheweb.com"
},
"responseCode": 400,
"processState": "FAILURE",
"tenantId": "1",
"error": {
"responseBody": "{\"httpErrorCode\":400,\"errorMessage\":\"Role Level :RoleLevel2 not found for User: user-009\"}",
"statusText": "",
"message": "Error while updating user.",
"statusCode": 400
}