Performing a True Battery Hot Swap
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Performing a True Battery Hot Swap

This section describes how to perform a battery hot swap for the device.
Do not put any labels, asset tags, engravings, stickers, or other objects in the battery well. Doing so may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, or temperature resistance could be affected.
Do not add or remove a microSD, SAM, or SIM card during battery replacement.
  1. Ensure the device is ready for a battery swap by checking the notification bar.
    If the device is not ready, a notification will display
    Backup power not ready for battery swap.
  2. Remove any accessories blocking access to the battery.
  3. Press the battery latches down and inward towards the center of the device.
    Pressing battery latches in and down.
    Do not insert fingers under the latches while pulling on the battery, as this can damage the latches.
  4. Pull the battery out of the device.
    Pressing battery latches in and down.
    You will have 30 seconds to insert the new battery, or the device will enter emergency (critical) suspension mode. After 60 total seconds, the device will be rebooted once the replacement battery is inserted.
  5. Insert the bottom edge of the replacement battery into the battery compartment at the back of the device.
  6. Press the battery in until it clicks into place.