The media roll adapters may wear out if they are changed too frequently. If possible, try to minimize the number of times you change them.
Place one screw in the top adapter mounting hole on the roll holder.
Start turning the screws clockwise using the Torx wrench until the tip of the screw just protrudes through the inside of the roll holder.
The screws are self-tapping.
Place the adapter on the inside of the roll holder.
The large side of the adapter is on top. The smooth side (no ribs) faces the middle of the printer.
Align the adapter’s top screw hole to the protruding screw tip and pinch it tightly to the roll holder body.
Tighten the screw until there is no gap between the adapter and roll holder.
Do NOT tighten beyond this point. Over-tightening will strip the thread.
Insert a screw in the bottom adapter mounting hole. Pinch the adapter tightly to the roll holder while tightening the screw. Tighten the screw until there is no gap between the adapter and roll holder.
Do NOT tighten beyond this point. Over-tightening will strip the thread.
Repeat the above steps for the other adapter and roll holder.
When you remove the media adapter to print on standard roll cores, plastic pieces may be left behind in the media roll holder's side areas and rub against the roll. Push those attached pieces back into the side of the media roll holder.
