Problem | Possible Causes | Possible Solutions |
|---|---|---|
The scanner is not working | No power to the scanner | Check system power; ensure the battery is charged. |
Scanner is disabled | Ensure that the correct host interface cable is used. | |
Scanner decoding barcode but no data transmission to the host | The host interface is configured improperly | Scan appropriate host parameter barcodes. |
The interface cable is loose | Ensure all cable connections are secure. | |
Invalid ADF rule | Program the correct ADF rules. | |
Scanner not paired to cradle | Scan cradle pairing barcode. | |
Scanner not decoding barcode | Scanner not programmed for barcode type | Ensure the scanner is programmed to read the type of barcode being scanned. |
Barcode is unreadable | Ensure the barcode is not defaced; try scanning a test barcode of the same barcode type. | |
The distance between the scanner and barcode is incorrect | Move the scanner closer to or further from the barcode. | |
Scanned data incorrectly displayed on the host | The host interface is configured improperly | Scan appropriate host parameter barcodes. |
Region configured improperly | Select the appropriate country and language encoding scheme. |
