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  1. SM72 Integration Guide
  2. Maintenance, Troubleshooting, and Specifications
  3. Maintenance
  • SM72 Integration Guide
  • SM72 Integration Guide
  • About This Guide
    • Configurations
    • Notational Conventions
    • Icon Conventions
    • Service Information
  • Getting Started
    • Unpacking the Scanner
    • Features
    • Theory of Operation
    • SM72 Block Diagram Components
    • Decode Ranges
    • Power Options
    • Host Interfaces
  • Installation
    • Connecting Cables to the SM72
    • Connecting an External Speaker
    • Mounting
    • Panel Mounting with Threaded Studs
    • Panel Mounting with a Strap
    • Kiosk Mounting
    • Location and Positioning
    • Embedded Applications Requiring a Window
      • Window Material
      • Commercially Available Coatings
      • Anti-Reflective Coating Specifications
      • Embedded Window Angle and Position
      • Scanner Housing Integration Design
  • 123Scan and Software Tools
    • 123Scan
      • Communication with 123Scan
      • 123Scan Requirements
      • 123Scan Information
      • Scanner SDK, Other Software Tools, and Videos
    • Advanced Data Formatting
    • Multicode Data Formatting
      • Multicode Data Formatting Use
      • MDF for Best Practices
    • Preferred Symbol
    • Data Parsing (UDI Scan+, Label Parse+ and Blood Bag Parse+)
      • Scan a UDI Label using UDI Scan+
      • Scan a GS1 Label using Label Parse+
      • Scan a Blood Bag Label using Blood Bag Parse+
  • Data Capture
    • Scanning
      • Active Scan Area
    • Decode Ranges
    • Beeper and LED Indicators
    • Electronic Article Surveillance (EAS)
      • Checkpoint EAS
        • Model Compatibility
        • Considerations
        • Checkpoint Contact Information
      • Sensormatic EAS
  • Maintenance, Troubleshooting, and Specifications
    • Maintenance
      • Known Harmful Ingredients
      • Approved Cleaners
      • Cleaning the Scanner
    • Troubleshooting
      • Dump Scanner Parameters
    • Technical Specifications
    • Scanner to Host Connectors
      • Auxiliary USB Type A Connector
      • EAS Connectors
  • USB Interface
    • USB Interface Connection
    • USB Parameter Defaults
      • USB Device Type
      • Symbol Native API (SNAPI) Status Handshaking
      • USB Keystroke Delay
      • USB Caps Lock Override
      • USB Barcodes with Unknown Characters
      • USB Convert Unknown to Code 39
      • USB Fast HID
      • USB Polling Interval
      • Keypad Emulation
      • USB Quick Keypad Emulation
      • Keypad Emulation with Leading Zero
      • USB Keyboard FN1 Substitution
      • USB Function Key Mapping
      • USB Simulated Caps Lock
      • USB Convert Case
      • USB Static CDC
      • CDC Beep on <BEL>
      • USB CDC Host Variant
      • TGCS (IBM) USB Direct I/O Beep
      • USB IBM Long Direct IO
      • TGCS (IBM) USB Beep Directive
      • TGCS (IBM) USB Barcode Configuration Directive
      • TGCS (IBM) USB Specification Version
      • Product ID (PID) Type
      • Product ID (PID) Value
      • ECLevel
      • 4690 Flash Update
  • USB ASCII Character Sets
  • RS-232 Interface
    • RS-232 Interface Connection
    • RS-232 Parameter Defaults
    • RS-232 Host-Specific Parameter Settings
      • RS-232 Host-Specific Code ID Characters
      • RS-232 Host Types
      • RS-232 Baud Rate
      • RS-232 Parity
      • RS-232 Stop Bits
      • Data Bits
      • Check Receive Errors
      • Hardware Handshaking
      • Software Handshaking
      • RS-232 Host Serial Response Timeout
      • RTS Line State
      • Beep on <BEL>
      • Intercharacter Delay
      • Nixdorf Beep/LED Options
      • RS-232 Barcodes with Unknown Characters
      • Datalogic Host Format
      • Datalogic Supported Commands
      • NCR Host Preferences
        • NCR Enable/Disable Alternate Beep Volume for Not on File Event
        • NCR Not on File Beeper Volume
        • NCR Use Prefix
        • NCR Prefix
        • NCR Suffix
        • NCR Use Block Check Character (BCC)
        • NCR 2D Label-ID Mode
    • RS-232 ASCII Character Sets
  • IBM 468X/469X Interface
    • IBM 468X/469X Interface Connection
    • IBM Parameter Defaults
    • IBM Host Parameters
      • Port Address
      • Convert Unknown to Code 39
      • RS-485 Beep Directive
      • RS-485 Barcode Configuration Directive
      • IBM-485 Specification Version
  • Keyboard Wedge Interface
    • Keyboard Wedge Interface Connection
    • Keyboard Wedge Parameter Defaults
    • Keyboard Wedge Host Parameters
      • Keyboard Wedge Host Types
      • Barcodes with Unknown Characters
      • Keystroke Delay
      • Intra-keystroke Delay
      • Alternate Numeric Keypad Emulation
      • Quick Keypad Emulation (Keyboard Wedge)
      • Simulated Caps Lock (Keyboard Wedge)
      • Caps Lock Override
      • Convert Case (Keyboard Wegde)
      • Function Key Mapping (Keyboard Wedge)
      • FN1 Substitution
      • Send Make and Break
    • Keyboard Map
    • ASCII Character Sets
  • SSI Interface
    • Communication
      • SSI Commands
    • SSI Transactions
      • General Data Transactions
        • ACK/NAK Handshaking
      • Decoded Data Transmission
        • ACK/NAK Enabled and Packeted Data
        • ACK/NAK Enabled and Unpacketed ASCII Data
        • ACK/NAK Disabled and Packeted DECODE_DATA
        • ACK/NAK Disabled and Unpacketed ASCII Data
    • Communication Summary
      • RTS/CTS Lines
      • ACK/NAK Option
      • Number of Data Bits
      • Serial Response Timeout
      • Retries
      • Baud Rate, Stop Bits, Parity, Response Timeout, ACK/NAK Handshaking
      • Errors
      • SSI Communication Notes
    • Encapsulation of RSM Commands/Responses over SSI
      • Command Structure
      • Response Structure
      • Example Transaction
    • Setting SSI Parameters
      • SSI Scanning Sequence Examples
      • SSI Errors While Scanning
    • Simple Serial Interface Parameter Defaults
    • SSI Host Parameters
      • Select SSI Host
      • SSI Baud Rate
      • SSI Parity
      • Check Parity
      • SSI Stop Bits
      • Software Handshaking
      • Host RTS Line State
      • Datalogic Supported Commands
      • Decode Data Packet Format
      • Host Serial Response Timeout (SSI)
      • Host Character Timeout
      • Multipacket Option
      • Interpacket Delay
    • Event Reporting
      • Decode Event
      • Boot Up Event
      • Parameter Event
  • User Preferences and Miscellaneous Options
    • Setting User Preference Parameters
      • User Preference Scanning Sequence Examples
      • User Preference Errors While Scanning
    • User Preferences/Miscellaneous Options Parameter Defaults
    • User Preferences
      • Default Parameters
        • Write to Custom Defaults
      • Parameter Barcode Scanning
      • Lock/Unlock Parameter Scanning
      • Beep After Good Decode
      • LED on Good Decode
      • Beeper Volume
      • Scan Tone
      • Beeper Duration
      • Speaker Control
      • Suppress Power Up Beeps
      • Hands-Free Decode Session Timeout
      • Timeout Between Decodes, Same Symbol
      • Timeout Between Decodes, Different Symbols
      • Extend Timeout Between Decodes, 2D Same Symbol
      • Decode Range Limit (Hands-free)
      • Mobile Phone / Display Mode (Enhanced)
      • Motion Detect Mode (Wakeup)
      • Rescan Beep
      • PDF Prioritization
      • PDF Prioritization Timeout
      • Presentation Mode Field of View
      • securPharm Decoding
      • securPharm Output Formatting
        • securPharm Output Formatting Barcodes
      • Non-Decode Event
      • Non-Decode Event Threshold
    • Miscellaneous Scanner Parameters
      • Enter Key
      • Tab Key
      • Transmit Code ID Character
      • Prefix Suffix Values
      • Scan Data Transmission Format
      • FN1 Substitution Values
        • Selecting a FN1 Substitution Value
      • Unsolicited Heartbeat Interval
  • Driver’s License Set Up
    • Driver’s License Parsing
    • Parsing Driver’s License Data Fields (Embedded Driver's License Parsing)
      • Embedded Driver's License Parsing Criteria - Code Type
      • Driver’s License Parse Rules
      • Driver’s License Parse Fields
      • AAMVA Parse Fields
      • Parser Version ID Barcode
    • DL Parsing User Preferences
      • Set Default Parameter
      • Output Gender as M or F
      • Date Format
        • No Separator
      • Send Keystroke (Control Characters and Keyboard Characters)
        • Control Characters
        • Keyboard Characters
    • Parsing Rule Example
      • Embedded Driver's License Parsing ADF Example
  • Image Capture Preferences
    • Setting Image Capture Parameters
      • Image Capture Scanning Sequence Examples
      • Image Capture Errors While Scanning
    • Image Capture Preferences Parameter Defaults
    • Image Capture Preferences Modes and Parameters
      • Snapshot Mode
      • Image Capture Illumination
      • Image Capture Autoexposure
      • Fixed Exposure
      • Digital Gain
      • Snapshot Mode Timeout
      • Silence Operational Mode Changes
      • Image Cropping
      • Crop to Pixel Addresses
      • Image Size (Number of Pixels)
      • Image Brightness (Target White)
      • JPEG Image Options
      • JPEG Quality Value
      • JPEG Size Value
      • Image Enhancement
      • Image File Format Selector
      • Image Rotation
      • Bits Per Pixel
      • Camera Button
      • Camera Button Delay
      • Color Camera Mode
  • Symbologies
    • Symbology Parameter Defaults
    • Enable/Disable All Code Types
    • UPC/EAN/JAN
      • UPC-A
      • UPC-E
      • UPC-E1
      • EAN-8/JAN-8
      • EAN-13/JAN-13
      • Bookland EAN
      • Bookland ISBN Format
      • ISSN EAN
      • Decode UPC/EAN/JAN Supplementals
      • User-Programmable Supplementals
      • UPC/EAN/JAN Supplemental Redundancy
      • UPC/EAN/JAN Supplemental AIM ID Format
      • Transmit UPC-A Check Digit
      • Transmit UPC-E Check Digit
      • Transmit UPC-E1 Check Digit
      • UPC-A Preamble
      • UPC-E Preamble
      • UPC-E1 Preamble
      • Convert UPC-E to UPC-A
      • Convert UPC-E1 to UPC-A
      • EAN/JAN Zero Extend
      • UCC Coupon Extended Code
      • Coupon Report
      • UPC Reduced Quiet Zone
      • Digimarc Digital Watermarks
      • Linear UPC/EAN
    • Code 128
      • Set Lengths for Code 128
      • GS1-128 (formerly UCC/EAN-128)
      • ISBT 128
      • ISBT Concatenation
      • Check ISBT Table
      • ISBT Concatenation Redundancy
      • Code 128 <FNC4>
      • Code 128 Security Level
      • Code 128 Reduced Quiet Zone
    • Code 39
      • Trioptic Code 39
      • Convert Code 39 to Code 32
      • Code 32 Prefix
      • Set Lengths for Code 39
      • Code 39 Check Digit Verification
      • Transmit Code 39 Check Digit
      • Transmit Code 39 Start/Stop Characters
      • Code 39 Full ASCII Conversion
      • Code 39 Security Level
      • Code 39 Reduced Quiet Zone
    • Code 93
      • Set Lengths for Code 93
    • Code 11
      • Set Lengths for Code 11
      • Code 11 Check Digit Verification
      • Transmit Code 11 Check Digits
    • Interleaved 2 of 5 (I 2 of 5)
      • Set Lengths for Interleaved 2 of 5 (I 2 of 5)
      • Interleaved 2 of 5 (I 2 of 5) Check Digit Verification
      • Transmit I 2 of 5 Check Digit
      • Convert Interleaved 2 of 5 (I 2 of 5) to EAN-13
      • Febraban
      • Interleaved 2 of 5 (I 2 of 5) Security Level
      • Interleaved 2 of 5 (I 2 of 5) Reduced Quiet Zone
    • Discrete 2 of 5 (D 2 of 5)
      • Set Lengths for Discrete 2 of 5 (D 2 of 5)
    • Codabar (NW - 7)
      • Set Lengths for Codabar
      • CLSI Editing
      • NOTIS Editing
      • Codabar Security Level
      • Codabar Upper or Lower Case Start/Stop Characters
      • Codabar Mod 16 Check Digit Verification
      • Transmit Codabar Check Digit
    • MSI
      • Set Lengths for MSI
      • MSI Check Digits
      • Transmit MSI Check Digit(s)
      • MSI Check Digit Algorithm
      • MSI Reduced Quiet Zone
      • MSI Security Level
    • Chinese 2 of 5
    • Matrix 2 of 5
      • Set Lengths for Matrix 2 of 5
      • Matrix 2 of 5 Check Digit
      • Transmit Matrix 2 of 5 Check Digit
    • Inverse 1D
    • GS1 DataBar
      • GS1 DataBar Omnidirectional (formerly GS1 DataBar-14)
      • GS1 DataBar Limited
      • GS1 DataBar Expanded
      • Convert GS1 DataBar to UPC/EAN/JAN
      • GS1 DataBar Security Level
      • GS1 DataBar Limited Margin Check
    • Symbology-Specific Security Features
      • Redundancy Level
      • Security Level
      • 1D Quiet Zone Level
      • Intercharacter Gap Size
    • Composite
      • Composite CC-C
      • Composite CC-A/B
      • Composite TLC-39
      • Composite Inverse
      • UPC Composite Mode
      • Composite Beep Mode
      • GS1-128 Emulation Mode for UCC/EAN Composite Codes
    • 2D Symbologies
      • PDF417
      • MicroPDF417
      • Code 128 Emulation
      • Data Matrix
      • GS1 Data Matrix
      • Data Matrix Inverse
      • Decode Data Matrix Mirror Images
      • Enhanced Dotted Datamatrix
      • Maxicode
      • QR Code
      • Weblink QR
      • GS1 QR
      • MicroQR
      • Linked QR Mode
      • Aztec
      • Aztec Inverse
      • Han Xin
      • Han Xin Inverse
      • Grid Matrix
      • Grid Matrix Inverse
      • Grid Matrix Mirrored
      • DotCode
      • DotCode Prioritize
      • DotCode Inverse
      • DotCode Mirrored
    • Macro PDF Features
      • Flush Macro PDF Buffer
      • Abort Macro PDF Entry
    • Postal Codes
      • US Postnet
      • US Planet
      • Transmit US Postal Check Digit
      • UK Postal
      • Transmit UK Postal Check Digit
      • Japan Postal
      • Australia Post
      • Australia Post Format
      • Netherlands KIX Code
      • USPS 4CB/One Code/Intelligent Mail
      • UPU FICS Postal
      • Mailmark
      • Posti LAPA 4-State Code
  • Electronic Article Surveillance (EAS)
    • EAS Parameter Defaults
    • EAS Parameters
      • EAS Operating Modes
        • Sensormatic Auto Mode
        • Sensormatic Always Enable Deactivation Mode
        • Sensormatic Barcode Interlock Mode
        • Sensormatic Barcode Auto Interlock Mode
        • Sensormatic Barcode Hold Off Mode
        • Sensormatic Scan Enable Interlock Mode
        • Checkpoint Barcode Interlock Mode
        • Checkpoint Scan Enable Interlock Mode
        • EAS Disable Mode
      • Sensormatic Deactivation Timeout
      • Sensormatic EAS Deactivation
      • Sensormatic EAS Beeps
        • Sensormatic EAS Soft Tag Beeps
        • Sensormatic EAS Hard Tag Beeps
        • Sensormatic EAS Tag Detected Any Time Beep
        • Sensormatic EAS Deactivation Fail Beep
      • Sensormatic Request Messages
        • Sensormatic Request Communication/Connection Message
      • Checkpoint Interlock Polarity
  • Connecting an Auxiliary Scanner
    • Programming the Auxiliary Scanner
    • Downloading Firmware
    • 12VDC Power Requirement
    • Using Auxiliary Scanners
      • Using a Zebra Scanner as an Auxiliary Scanner
      • Using a Non-Zebra Scanner as an Auxiliary Scanner
  • USB Staging Flash Drive
    • Manually Staging/Configuring the Scanner
    • Cloning Files
    • 123Scan Staging Flash Drive Configuration
    • STGSTx
  • Numeric Barcodes
    • Cancel
  • Alphanumeric Barcodes
    • Cancel
    • Alphanumeric Barcodes 1
  • ASCII Character Sets
  • Programming Reference
    • Symbol Code Identifiers
    • AIM Code Identifiers
  • Communication Protocol Functionality
  • Country Codes
    • USB and Keyboard Wedge Country Keyboard Types (Country Codes)
    • Country Code Barcodes
  • Country Code Pages
    • Country Code Page Defaults
    • Country Code Page Barcodes
  • CJK Decode Control
    • CJK Control Parameters
      • Unicode Output Control
      • CJK Output Method to Windows Host
      • Non-CJK UTF Barcode Output
    • Unicode/CJK Decode Setup with Windows Host
      • Setting Up the Windows Registry Table for Unicode Universal Output
      • Adding CJK IME on Windows
      • Selecting the Simplified Chinese Input Method on the Host
      • Selecting the Traditional Chinese Input Method on the Host
  • Non-Parameter Attributes
    • Model Number
    • Serial Number
    • Date of Manufacture
    • Date of First Programming
    • Configuration Filename
    • Beeper/LED
    • Parameter Defaults
    • Beep on Next Bootup
    • Reboot
    • Host Trigger Session
    • Firmware Version
    • Scankit Version
  • Sample Barcodes
    • Sample Code 39
    • Sample Code 93
    • Sample UPC/EAN
    • Sample Code 128
    • Sample Interleaved 2 of 5
    • Sample GS1 DataBar
    • Sample PDF417
    • Sample Data Matrix
    • Sample Maxicode
    • Sample QR Code
    • Sample Aztec
      • Sample Grid Matrix
    • Sample US Postnet
    • Sample UK Postal
Maintenance

Maintenance

Maintenance, Troubleshooting, and Specifications
Known Harmful Ingredients
Approved Cleaners
Cleaning the Scanner

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