Workcloud Communication Voice Client 9.x

Workcloud Communication Voice Client 9.x
Revision History
About This Guide
- PBX Integration Statement
- Notational Conventions
- Service Information
Configuring Basic CUCM
- Creating SIP Security Profile
- Creating an End User in Basic CUCM
- Creating Phone Endpoint in Basic CUCM
- Assigning Directory Number to Endpoint in Basic CUCM
Configuring Premium CUCM
- Creating an End User in Premium CUCM
- Creating a Phone Endpoint in Premium CUCM
- Creating SIP Profile
- Deleting the CUCM Premium Extension
- Assigning Directory Number to Endpoint in Premium CUCM
Configuring the Client
- Determine Deployment Readiness
- Connect Android Wireless Device to Network
- Install WFC Voice
- Opening Zebra Voice
- Configure Default Home Screen
- Activate Zebra Voice
- Configure Zebra Voice
- Subscribing Department via Intent
Dynamic Configuration
- Dynamic Configuration Overview
- General Device Use Cases
- Device Start-Up
- Device Identification
- Profile Configuration
  - Connection Attributes
- Enable Using Dynamic Configuration
- Configuration Resynchronization
- Dynamic Configuration Start-Up - Server Side
- Dynamic Configuration Start-Up - Client Side
- XML File Examples
- Testing Remote Dynamic Configuration
Settings
- Accessing Settings
- Exit, Reload, or Sign Out
- Profile Settings
- VPN Configuration
  - Configuring VPN Preferred
  - Configuring VPN Usage Only
- Connection Parameters
  - Configuring Multiple PBX Types
- Color Theme
  - Choosing a Theme
- Audio Settings
- UI Settings
- Data Collection
- Call Settings
- Ringtones
- Miscellaneous Settings
Logging
- Accessing Logging Settings
- Logging Level
  - Setting Logging Level
- Logging Types
  - Setting Logging to File
  - Setting SIPCLF Logging
- Log Files
  - Workcloud Communication Logs
  - Fusion Logs
- Collecting LogCat with RxLogger
  - Enabling RXLogger
- Debug Log Markers
  - Adding a Log Marker for Debugging
  - Configure the Log Marker
- Enable Fusion Logs
  - Enabling Fusion Logs In Android 6.1 or 7.1.2
  - Enabling Fusion Logs In Android 8.1
- Capturing the Logs
Using the Client
- Home Screen Dashboard
- In-Call Dashboard
- Signal Quality
- Initiate a Call
- Voicemail
- Contacts
  - Using Contacts
  - Contact Presence Indicators
- Favorites
  - Using Favorites
- Call History
- Advanced Calling Features
- Miscellaneous Features
- Profile Manager Features
Button Actions
XML Tags
XML Example - Profile
XML Example - Dashboard
XML Example - Call Buttons
Directory Button Configuration
- Creating the Directory Button
- Using the Directory Button
Proxy Server Configuration
- Configuring a Proxy Server
Unsupported Features
Network Ports and Protocols
Services Configuration
- Configuring Extension Mobility
- Disabling Extension Mobility
- IP Phone Services URL (SURL)
License Migration - Premium to Standard
- Migrating Customer with PVM from CUCM Premium to Standard License
- Migrating Customer with EXM from CUCM Premium to Standard License
Migrating Customer from PVM to EXM
Hunt Groups
- Configuring Hunt Groups
- Joining a Hunt Group
- Leaving a Hunt Group
Call Pickup Group
- Configuring Call Pickup Group
Support and Troubleshooting
- What Devices does Voice Client for Android support?
- What Headsets Do PTT Pro for Android and Zebra Voice Support?
- Permission on Android 15 Devices

Create IP Phone Services XML Files

Create IP Phone Services XML Files

Creating a phone directory using the IP Phone Services URL feature requires one XML file containing the main menu and one or more additional XML files containing the directory entries. This section provides a set of sample XML files that create the following speed dial directories:

..\wwwroot\SpeedDials

contains:

SpeedDial_Main.xml

..\wwwroot\SpeedDials\SD

contains:

CUSTOMER_SERVICE.xml

GARDENING.xml

HARDWARE.xml

LUMBER.xml

PLUMBING.xml

SECURITY.xml

Location of Speed Dial Root Folder — Speed Dial Root Folder

Entries in Speed Dital Directory. — Speed Dial Directory Entries Folder