1. Workcloud Communication PTT Pro Installation Guide
  2. Installing Zebra PTT Pro on Android Devices
  3. Activate and Grant Permissions
  4. Activate Zebra PTT Pro
  • Workcloud Communication PTT Pro Installation Guide
Activate Zebra PTT Pro

Activate Zebra PTT Pro

Activation correlates the application on the device with a provisioned user in the
Workcloud Communication PTT Pro Management Portal
. This is required for permissions, contacts, groups, and other information specific to that user to be available.
Before performing the activation process, see Troubleshoot Activation Issues.
For a device to be activated, a user must be provisioned in the
Workcloud Communication PTT Pro Management Portal
. An activation code must be associated with the user in the portal (i.e. the user can not be inactive). If the user is inactive, they must be activated as described in the
Workcloud Communication PTT Pro Management Portal Customer Administrator Guide
.
After you install and open
PTT Pro for Android
, the Data Consent screen displays.
Data Consent Screen for
PTT Pro for Android
Accept the Data Usage Consent screen to continue with the activation of PTT Pro.
Accept the Data Usage Consent to proceed with the activation of
PTT Pro for Android
.
Starting with version 14, the Android OS displays permission screens for Alarms & reminders and running in the background.
Alarms & reminders Permission (Android 14 and later)
OS display a new permission pop-up.
Enable the permission and then allow
PTT Pro for Android
 to run in the background.
Run in Background (Android 14 and later)
Version 14 and later of the Android OS require permission to run in the background.
Proceed to enter the Activation Code.
Activate the PTT Pro client with an activation ID.
  1. Enter the activation code associated with the desired user.
    For example, if this device with
    PTT Pro for Android
     is intended for the user Diane.Newland, the activation code associated with Diane.Newland in the
    Workcloud Communication PTT Pro Management Portal
     should be entered in the
    Activation Code
     field. Contact your system administrator if you do not know the proper activation code.
  2. Click
    Activate
     or
    Activate with ESN
    .
    If the user clicks
    Activate with ESN
    , then the administrator needs to have populated the device’s serial number for the activation code in
    Workcloud Communication PTT Pro Management Portal
    .