Configure the Firewall

Workcloud Communication PTT Pro Installation Guide

The table below lists the required routes and the consequences if they are not properly configured in the firewall. [PORT], [PORT-RANGE] and [SERVER] represent enterprise-specific configuration information. Contact your IT department to determine the proper values for [PORT], [PORT-RANGE] and [SERVER].

The use of IP addresses is acceptable when necessary, it is recommended to define firewall rules using DNS server names whenever possible for future compatibility.

Firewall Routes Required by Zebra PTT Pro
Description	Server	Type	Port	Potential Client Firewall Issue
PTT Pro Provisioning server	provision.pttpro.zebra.com	TCP	443	The client displays a failure message after attempting to activate using its Activation Code.
PTT Pro Management Server	[SERVER]	TCP	443	The client displays a failure message during registration.
PTT Pro Enterprise Server, PTT Pro Signaling Port	[SERVER]	TCP	[PORT] 443	The client displays a failure message during provisioning, registration, or other operation.
PTT Pro Enterprise Server, PTT Pro Data Port Range	[SERVER]	UDP	[PORT-RANGE]	The client unsuccessfully sends or receives audio during a call.
PTT Pro Download Server	download.pttpro.zebra.com	TCP	443	User unable to download client.
Google, PTT Pro Client Mapping Tiles	APNS *.push.apple.com	TCP	80, 443, 5223, 2195, 2196, 2197	The client displays a failure message during provisioning, registration, or other operation.
Google, PTT Pro Client Mapping Tiles	Certificate Enrollment	TCP	1640	The client displays a failure message during provisioning, registration, or other operation.