Messaging Contacts and Groups

Messaging Contacts and Groups

You can message your PTT Pro contacts and groups using the
ZEMS Web Client
. Create a new message from the Contacts view or reply to a message from the History view.
The
ZEMS Web Client
does not display the presence of contacts and groups. When a contact is offline, ZEMS delivers the message when the contact is back online.
If you want to remove
Contacts
from the
ZEMS Web Client
, contact your Zebra representative. This requires a change to the configuration of your tenant.
  1. Click
    Contacts
    .
  2. Click the
    Users
    or
    Groups
    tab.
    You can message one or more contacts or one or more groups, but you cannot send a message to both contacts and groups.
    Select a contact or group to send a message.
  3. Choose one or more contacts or select one or more groups.
    You can choose contacts and groups by clicking the select box or clicking on the row. Use the refresh Refresh icon  to clear all of your selections.
  4. Enter a message in the text field at the bottom.
  5. (Optional) Click the ellipsis Add an attachment or set a priority for the message to set the priority or add a file.
    The
    ZEMS Web Client
    supports the following media formats:
    • Image: jpeg, png, gif
    • Audio: mp3, ogg, wav, webm
    • Video: mp4, mkv, mov, webm
    Image compression is applied during save and share, resulting in a five percent reduction in quality.
  6. Click
    Send
    .