Problem | Solution |
|---|---|
Headset not recognized by device. | A CTIA compatible headset must be inserted into the adapter before the adapter is recognized by the device. |
Microphone on 3.5mm headset not recognized by the device with USB-C audio adapter. | A CTIA compatible headset with a microphone is required. Do not use an OMTP style headset. |
Headset volume is low. | Use the +/- buttons on the adapter to adjust volume. Check the connected headset and its volume slider (if present) is at maximum |
