Call Settings
Call Settings

Call Settings

To modify phone call settings, on the Home screen touch
blue phone icon
menu icon of three round dots
Not all options are available for all configurations.


  • Caller ID & spam
    • See caller and spam ID
      - Enable to identify business and spam numbers.
    • Filter spam calls
      - Enable to prevent suspected spam calls from disturbing you.
    • Verified calls
      - Enable to see the caller ID and reason for incoming calls from businesses.


  • Accessibility
    • TTY mode
      - Touch to set the TTY setting. Use an optional teletypewriter (TTY) with the device to send and receive calls. Plug the TTY into the device headset jack and set the device to operate in one of the TTY modes.
      Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY to the device.
      Set the device volume to a middle level setting for proper operation. If you experience a high number of incorrect characters, adjust the volume as needed to minimize the error rate.
      For optimal performance, the device should be at least 30 cm (12 inches) from the TTY. Placing the device too close to the TTY may cause high error rates.
      • TTY off
        - TTY is off (default)
      • TTY Full
        - Transmit and receive TTY characters
      • TTY HCO
        - Transmit TTY characters, but receive by listening to earpiece
      • TTY VCO
        - Receive TTY characters, but transmit by speaking into microphone.
    • Hearing aids
      - Select to enable hearing air compatibility.
    • RTT settings
      - Configure Real-time text (RTT) settings.
      • Real-time text (RTT) call
        - Select to allow messaging during a call.
      • Set RTT visibility
        - Set to Visible during calls (default) or Always visible.
  • Assisted dialing
    - Enable to predict and add a country code when calling while traveling abroad.
  • Blocked numbers
    - Set to block calls and texts from certain phone numbers. Touch ADD A NUMBER to block a phone number.
  • Calling accounts
    • Settings
      - Touch a mobile provider to display options for that provider.
      • Smart-Divert
        - Set to enable call diversion (forwarding) with remote control which allows controlling the diversion functionality remotely.
        Smart-Divert may not be available on all networks. Check with the service provider for availability.
    • Make & receive calls
      - Enable
      Vibrating for outgoing call accepted
      to enable vibrating mode when an outgoing call is accepted.
    • SIP settings
      - Touch a mobile provider to display options for that provider.
      • SIP accounts
        - Choose to receive Internet calls for accounts added to the device, view or change SIP accounts, or add an Internet calling account.
      • Use SIP calling
        - Set to
        For all calls
        Only for SIP calls
      • Receive incoming calls
        - Enable to allow incoming calls (default - disabled).
  • Display options
    • Sort by
      - Set to
      First name
      Last name
    • Name format
      - Set to
      First name first
      Last name first
    • Choose theme
      - Set to
      , or
      System default
  • Nearby places
    - Enable to use your location to find nearby places matching a query, even if not in contacts.
    • Personalized search results
      - Enable to improve search results by including items in search history.
    • Location permission is denied
      - Enable to require location permission to conduct a nearby places search.
  • Quick responses
    - Touch to edit quick responses to use instead of answering a call.
  • Sounds and vibration
    - Touch to edit the general sound settings for the device.
  • Speed dial settings
    - Set speed dial contact shortcuts.
  • Voicemail
    - Configure voicemail settings.
    • Notifications
      - Configure voicemail notification settings.
      • Show notifications
        - Touch to receive sound and vibration notifications when a voicemail is received. Use toggle switches to enable or disable Pop on screen, Vibration, Blink light, Show notification dot, and Override Do Not Disturb.
      • Default
        - Touch to receive sound and vibration notifications when a voicemail is received based on phone settings.
      • Silent
        - Touch to silence sound and vibration notifications when a voicemail is received.
      • Pop on screen
        - Enable to show notifications as a banner across the top of the screen when the device is unlocked.
      • Advanced
        - Touch to display the following items.
        • Sound
          - Select a sound to play for notifications from this app.
        • Vibration
          - Allow notifications from this app to vibrate the device.
        • Blink light
          - Allow notifications from this app the light the Notification LED blue.
        • Show notification dot
          - Allow notifications from this app to add a notification dot to the app icon.
        • Override Do Not Disturb
          - Allow these notifications to interrupt when Do Not Disturb is enabled.
    • Advanced Settings
      • Service
        - Set the service provider or other provider for voicemail service.
      • Setup
        - Select to update the phone number used to access voicemail.


  • Caller ID announcement
    - Set to
    Only when using a headset
    , or
    to read the caller's name and number out loud for incoming calls.
  • Flip To Silence
    - Enable to silence an incoming call by placing the phone face down on a flat surface.