Cleaning
Cleaning

Cleaning

Always use a new cleaning pen on the printhead. (An old pen carries contaminants from its previous uses that may damage the printhead.)
To clean the printer, use one of the following supplies that reasonably suit your needs:
Cleaning Supplies
Cleaning Supplies
Order Quantity
Intended Purpose
Cleaning pens (105950-035)
Set of 12
Clean printhead
Cleaning swabs (105909-057)
Set of 25
Clean media path, guides, and sensors
To procure cleaning supplies, go to zebra.com/supplies.
Cleaning the printer takes only a few minutes. Use the steps outlined below.
Printer Part
Method
Interval
Printhead
Let the printhead cool for a minute, then use a new cleaning pen to swab the dark line on the printhead cleaning from the center to the outside edges of the printhead (see Cleaning the Printhead.
Wait at least one minute before closing the printer to allow the printhead to dry thoroughly.
The printhead becomes hot while printing. To protect from damaging the printhead and risk of personal injury, avoid touching the printhead. Use only the cleaning pen to perform maintenance.
When using ribbon: after every roll of ribbon; when using direct thermal: after every roll of media.
Platen roller
Remove the platen roller to clean. Clean the roller thoroughly with 90% medical-grade alcohol and a cleaning swab or lint-free cloth. See Platen Cleaning and Replacement.
As needed.
Peel bar
Clean it thoroughly with 90% medical-grade alcohol and a fiber-free cleaning swab. Let the alcohol dissipate and the printer dries completely.
Exterior
Wipe using a lightly water-dampened cloth.
Interior
Gently brush the interior of the printer, taking care not to damage any internal components.
Adhesives and media material can over time transfer onto the printer components along the media path including the platen and printhead. This build-up can accumulate dust and debris. Failure to clean the printhead, media path, and platen roller could result in inadvertent loss of labels, label jams, and possible damage to the printer.
Minimize the amount of alcohol you use for the cleaning. Using too much can result in contamination of the electronic components and take a much longer drying time than otherwise before the printer can function properly.