Communications Diagnostics
Communications Diagnostics

Communications Diagnostics

If there is a problem transferring data between the computer and printer, try putting the printer in communications diagnostics mode.
The printer will print the ASCII characters and their respective hexadecimal values (a sample is shown below) for any data received from the host computer. To find out how.
There are multiple ways to enter hex data dump mode:
  • The
    ~JD
    ZPL command
  • The dump EPL command
  • On power up with the
    Feed
    button pressed. Refer to the power-off mode procedure in Feed Button Modes.
The printer will print ‘Now in DUMP’ (see below) and advance to the top of the next label.
The following example of a communications DUMP mode printed out. The printout displays hexadecimal data 00h-FFh (0-255 decimal) with a unique character for each hexadecimal value displayed above the hexadecimal data.
The blank lines between the lines of data are where the serial port and Bluetooth data handling errors get logged. The errors are:
To exit the diagnostic mode and resume printing, turn off and then turn on the printer. An alternate method for exiting the diagnostic mode is to press the Feed button as many times as it takes to clear the printer’s command buffer and print ‘Out of DUMP’ on the label.
  • F
    = Frame Error
  • P
    = Parity Error
  • N
    = Noise Error
  • O
    = Data Overrun Error