• Workcloud Communication Voice Client 9.x
Creating Users in Mitel
Creating Users in Mitel

Creating Users in Mitel

Create users from the System Manager.
  1. Log into System Manager web admin.
  2. Click the
    Log In
     button.
  3. Click
    System Administrator Tool
     button.
  4. In the left pane, click
    Users and Devices
    User and Services Configuration
    .
  5. Click
    Add
     button.
  6. Click
    User Profile
     tab.
  7. Enter the user’s
    First Name
     and
    Last Name
    .
  8. Click
    Service Profile
     tab.
  9. In the
    Device Type
     drop-down menu, select
    Generic SIP Phone
    .
    To enable or disable certain features, Mitel administrator may need to edit a “Class of Service” entry as well as a “Sip device capabilities” entry. After configuring them according to the customer needs the Mitel administrator must match the edited COS and “SIP device capabilities” as shown in the following figure.
  10. Click
    Service Details
     tab and enter any required service details.
  11. Click
    Keys
     tab. Make any necessary changes and click the
    Save Changes
     button.