Issue: USB Printer Fails to Install after Connecting Printer (Before Installing the Printer Driver)
Issue: USB Printer Fails to Install after Connecting Printer (Before Installing the Printer Driver)
USB printer driver fails to install
The printer is connected to the Windows computer via USB and is not properly recognized by the system. The incorrectly Windows-assigned printer can not do a Windows test print from the selected USB-attached printer.
The USB Cable was installed before the printer drivers were pre-installed.
Windows installed the Windows generic printer driver.
Remedy
Operator
Disconnect the printer USB cable from the Windows computer.
The Zebra printer is not shown in the printers section of the
Devices and Printers
window in the connected Windows computer. The printer incorrectly shows as
Unspecified
. You can use the Windows taskbar to search for
Control Panel
and open it. Select the
Devices and Printers
to open.
Zebra printers display ZTC as a prefix to identify them easily.