1. PS20 Product Reference Guide for Android™ 11
  2. Application Deployment
  3. Android Factory Reset
  4. Performing a Factory Reset Using Wireless ADB
  • PS20 Personal Shopper Product Reference Guide for Android™ 11
Performing a Factory Reset Using Wireless ADB

Performing a Factory Reset Using Wireless ADB

Perform a Factory Reset using Wireless ADB.
Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer.
Ensure the latest adb files are installed on the host computer.
The device and host computer must be on the same wireless network.
  1. Go to
    Settings
    .
  2. Touch
    System
    Advanced
    Developer options
     .
  3. Slide the
    USB debugging
     switch to the
    ON
     position.
  4. Slide the
    Wireless debugging
     switch to the
    ON
     position.
  5. If the device and host computer are connected for the first time, the
    Allow wireless debugging on this network?
     dialog box with the
    Always allow from this network
     check box displays. Select the check box, if required.
  6. Touch
    ALLOW
    .
  7. Touch
    Wireless debugging
    .
  8. Touch
    Pair with pairing code
    .
    The
    Pair with device
     dialog box displays.
  9. On the host computer, navigate to the
    platform-tools
     folder and open a command prompt window.
  10. Type
    adb pair XX.XX.XX.XX.XXXXX
    .
    where XX.XX.XX.XX:XXXXX is the IP address and port number from the
    Pair with device
     dialog box.
  11. Type:
    adb connect XX.XX.XX.XX.XXXXX
  12. Press
    Enter
    .
  13. Type the pairing code from the
    Pair with device
     dialog box
  14. Press
    Enter
    .
  15. Type
    adb connect
    .
    The device is now connected to the host computer.
  16. Type
    adb devices
    .
    The following displays: 
    List of devices attached          XXXXXXXXXXXXXXX device
    Where XXXXXXXXXXXXXXX is the device number.
    If device number does not appear, ensure that ADB drivers are installed properly.
  17. Type:
    adb reboot recovery
  18. Press
    Enter
    .
    The Factory Reset package installs and then the System Recovery screen appears on the device.
  19. Tap the touch panel to advance to the next menu choice and navigate to
    Apply upgrade from ADB
    .
    If
    Apply downgrade from ADB
     is selected, an Enterprise Reset is performed on whatever upgrade or downgrade package is provided.
  20. On the host computer command prompt window type:
    adb sideload <file>
    where: <file> = the path and filename of the zip file.
  21. Tap the touch panel to navigate to
    Full OTA Package or Diff OTA Package
    .
  22. Press
    Enter
    .
    The Factory Reset package installs and then the System Recovery screen appears on the device.
  23. On the host computer, type:
    adb disconnect
    .